Frequently Asked Questions
Material Types
What is an Archival Quality Full-color Print?
When ordering archival prints, you’ll get the best finished photos in the photography industry. Using cutting-edge equipment, the images are printed on the world's finest photographic paper, with an “E surface” finish. The prints boast accurate color, realistic saturation, excellent neutral flesh reproduction, and great intensity. All prints have a standard Archival Value of 100 years in home display; 200 years in dark storage.
What is a Giclee Fine Art Print?
Also known as fine art prints, these photographic prints are produced with a unique Giclee printing process that provides higher image detail than traditional photo printing. This printing process results in ultra-high image resolution and an enhanced color range. Featuring 7 dye-based inks, the prints feature vibrant color reproduction, enhanced image clarity and crisp detail.
Paper Types: Deep Matte, Fine Art, or High Gloss
What is a Black & White Print?
Photographs with beautiful renderings on the tonal scale, these prints are produced on Luster Giclee photographic paper for better contrast and pleasing tones. Print features include more black and white tones, less gray; ultra-high image resolution, enhanced clarity and crisp detail.
What is a Gallery Wrap Canvas?
Nothing shows off the ease of displaying photographs than the gallery wrap canvas format. Printed on premium canvas and wrapped around a stretcher bar with a 1.5” depth, you’ll appreciate how effortless it is to hang and enjoy your new photograph. The 400 grams per square meter (GSM) poly-cotton blend canvas has standard archival quality of 100 years. Once printed, the canvas is wrapped around the stretcher frame and finished with durable black backing. Gallery Wraps are delivered ready to hang with saw tooth brackets for 20x24” and smaller sizes and wire hangers for 20x30” and larger sizes.
What is a Metal Print?
Printed on a thin aluminum surface and employing a modern dye-sublimation process and the latest technology for enhanced color, clarity, detail, and archival quality, vivid metals are a show-stopping contemporary decor piece with a vibrant glossy finish. Under normal indoor viewing conditions (not under direct sunlight) metals have a Standard Archival Value of 100+ years.
Note: custom sizes are not available at this time.
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Gallery Wrap Canvas Details
What sizes are available?
8x12” to 40x60” with custom sizes available. Contact us if you need a special size.
What is the depth of the gallery wrap canvas?
All sizes have a 1.5" depth.
What is the substrate?
The classic gallery wrap canvas is a white poly-cotton blend matte canvas that meets the archival standards for pH and lightfastness.
- 400 grams per square meter (GSM) with a heavy, flexible weave
- Industry approved for print permanence by the International Fine Art Trade Guild.
What is the printing process?
Printed directly on canvas using a large inkjet printer.
What is the finish coating?
A gel (smooth application) finish.
How do I hang a gallery wrap canvas?
A saw tooth hanger for 20x24” and smaller is attached to the back for easy hanging. A wire hanger is provided for 20x30” and larger.
What is the backing?
Float frame gallery canvas wraps for 8x12” through 11x14” have a metal sawtooth hanger.
Sizes 12x12” through 24x36” have a wire hanger, and sizes 15x30”, 24x48”, and 30x30” and larger feature two D-Rings (no wire).
How do I care for a gallery wrap canvas?
Wipe with a soft, dry cloth occasionally. Do not use chemicals, cleaners, or abrasive cloths.
How is the gallery wrap canvas mounted?
Once printed, the canvas is wrapped around a 1.5” deep stretcher frame and finished with durable black backing. The gallery wrap canvas is ready to hang with saw tooth brackets on 20x24” and smaller sizes and wire hangers for 20x30” and larger sizes.
What is the lifespan of a gallery wrap canvas?
The gallery wrap canvas is a 400 grams per square meter (GSM) poly-cotton blend canvas with standard archival quality of 100 years.
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Metal Print Details
What sizes are available?
8x12” to 40x60” Please note that no custom sizes are available at this time.
What is the metal substrate?
1/16" aluminum sheet with finished edges and 0.125” radius corners
What types of metal surfaces are available?
Vivid Metal – vibrant, glossy surface
Matte Metal – glare-reducing matte surface
Vivid Metal with a White Base is the only option for the 30x40” and 40x60” sizes.
The White Base creates a fresh, bright appearance allowing all the details of the image to shine through with crystal clear precision.
Note: Vivid & Matte Metals undergo a series of coating procedures prior to printing. Occasionally there may be minor variations and imperfections on the surface of the metal that we cannot control. While we make every effort to reduce their visibility, we cannot consent to remakes or issue credits solely for these imperfections.
What is the finish?
A white base finish creates a fresh, bright appearance allowing all the details of your image to shine through with crystal clear precision.
What are the mounting options?
You have two options. A metal easel for 8x12” and 11x14” sizes.
Or a float mount for sizes 8x12” up to 40x60”.
You can hang metal prints with ease using a ¾” thick Float Mount on the back of the metal itself. The ready-to-hang mount is positioned to meet both vertical and horizontal image orientations.
The Float Mount is available on Vivid Metal print sizes through 40x60”.
What is the float frame backing?
Float Frame Metal Prints for 8x12” and 11x14” have a metal sawtooth hanger. Sizes 12x12” through 24x36” have a wire hanger. Sizes 15x30”, 24x48”, and 30x30” and larger feature two D-Rings (no wire).
How do I clean my metal prints?
You can use a soft cloth or feather duster. We recommend that you do not use chemicals, cleaners, or abrasive cloths on this substrate.
Will the metal rust?
No, Vivid & Matte Metals will not rust.
Can metal prints be displayed outside?
Direct sunlight will fade images printed on Vivid & Matte Metals, so we do not recommend displaying these outside.
Can I order a Metal Print in a custom size?
No. Custom sizes are not available at this time.
What type of metal makes up this product?
The metal is made of coated aluminum to protect your images from fading, abrasion, and moisture.
My metal print has slight imperfections. Is this normal?
Yes. Vivid & Matte Metals undergo a series of coating procedures prior to printing. Occasionally there may be minor variations and imperfections on the surface of the metal that we cannot control. While we make every effort to reduce their visibility, we cannot consent to remakes or issue credits solely for these imperfections.
Are metal prints archival?
Yes, under normal indoor viewing conditions (not under direct sunlight), Vivid & Matte Metals have a Standard Archival Value of 100+ years.
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Matting and Framing
Are matting and framing available?
Yes. Please contact us if you would like to learn more about matting and framing options for your archival or giclee fine art print photograph(s). Quotes will be given based on your specific request.
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Turnaround Times
What is the timeframe for producing my order?
Production and turnaround times will vary depending on the item, material choice, and shipping details of you order. Most orders will generally take one week to produce, and will then be placed in the shipping queue. Upon placing your order, we will confirm your order, and follow up with a UPS tracking number.
Shipping
How will my order be shipped?
All photography items are shipped via UPS.* During checkout, you may choose UPS overnight shipping or UPS ground shipping. If you have a special delivery request, for example, picking up your order (in Benton County Arkansas only) please first contact us to discuss options.
__*_the 2025 Calendar will will be shipped via US Mail.
Custom Orders
I’d like to order a special size, material, or specific product. How do I do that? Please contact us to discuss any special requests.
Email us. Or call 479-685-4252, preferably Monday - Friday 8AM to 5PM CST.
A Note About the Size Formats
Photos produced at the largest sizes, 40x60” for example, may show some digital noise — or to use a traditional photography term, “grain” when viewed up close. This is to be expected in the larger format photos. Therefore, some photos in the shop are available only in limited sizes, to avoid unwanted noise that could be present in larger sizes.
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Feedback and Comments
What is the best way to provide feedback to McQuaid Photography?
We would love to hear from you! Please feel free to email your suggestions, feedback, or comments anytime.
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